Manage your connection with the Freedomsat customer portal

Freedomsat has designed and implemented a customer portal for our Tooway customers to make accessing your basic account details even quicker and easier, regardless of where you are.

• Want to check how much data you have used this month?

• Want to check when your reset date is?

• Want to add more data to your account?

Simple – just go to www.toowayhome.com and enter your site ID, e.g. BWKA12345.

(Your BWKA number should be on your invoices but if you cannot find it, give us a call or send an email to support@bentleywalker.com)

Once logged in, you will be able to view information such as;

• Monthly data allowance

• How much data you have used so far

• How much data you have left

• When your data resets

• When you first activated your system

• Technical information, e.g. signal levels, spot beam, MAC address, TRIA serial number

If you find that you have exceeded your monthly allowance and your Tooway has been put ‘In Throttle’, you can also purchase Data Boosters through the portal. This will only be visible when your account is throttled. You will need the last six digits of your MAC address (found under Terminal Information) as well as your BWKA number. We have endeavoured to make sure the portal works with reduced speeds, however please note that the payment engine is provided by a third-party and may time out due to your speeds.

A similar portal is available to our Avanti customers via portal.avantiplc.com - however, you will need to be directly linked to your Avanti connection by Wi-Fi or ethernet. You cannot access this remotely.

Toowayhome is just one of many customer portals and agent portals that we have been designing and offering for our worldwide services - because, at the end of the day, making your life easier is the business we’re in.

If you have any further questions about Toowayhome or any other portals, please do not hesitate to get in touch with us. We will be more than happy to help.